What does “Business Process Outsourcing (BPO)” stand for?

BPO describes the transfer of business processes to another company or region. Often those tasks are repetitive and are not part of the core competencies of a company. BPO allows to slim down internal processes and to optimize the cost structure, especially if a cost-efficient nearshore location (foreign country close-by) is chosen.

Can your company benefit from BPO?

Do you have repetitive tasks which absorb a lot of resources, however do not belong to your core competencies and therefore offer only small or no return?

Our BPO nearshore team can support you in taking over such activities in a cost-efficient manner – you can focus on your core competencies and generate value. This way you stay closer to your clients and you can sustainably achieve higher margins

A part of our BPO team forms a competence centre for accounting – trained by us, especially on Swiss accounting standards

We gladly offer our support in analysing if and which activities in your company offer nearshore potential

Business Process
Business Process

Our Services

Keep your financial up to date

  • Financial accounting
  • Accounts receivable
  • Accounts payable
  • Asset accounting
  • Payroll
  • Cost and activity accounting

Conduct targeted research and receive initial conclusion

  • Online research (English/German)
  • Aggregation & analysis of data

Check your address database

  • Capture addresses from payment slips & payment files in a standardized way
  • Verify addresses with the help of phone directories and the Swiss Post database

Generate structured data

  • Search companies and contacts along defined criteria
  • Generate marketing contact lists

Keep your master data up to date

  • Add new products to database
  • Align goods and their description in online shop
  • Enter data from various sources into database

Be reachable in several languages

  • Internal “First Level” contact
  • Multi-Language support: English/German/French/ Italian/Spanish

Build up your own nearshore team

  • Individual recruiting and training on specific processes
  • Joint development of processes and interaction

Keep your server landscape up to date

  • Regular “patching” of servers
  • Ad-hoc DevOps services
  • Monitoring of servers & environment

 

Learn more about Virtido DevOps

 

Buchhaltung

Accounting

Keep your financial up to date

  • Financial accounting
  • Accounts receivable
  • Accounts payable
  • Asset accounting
  • Payroll
  • Cost and activity accounting
Marktforschung

Market Research

Conduct targeted research and receive initial conclusion

  • Online research (English/German)
  • Aggregation & analysis of data
Adress Verifizierung

Address verification

Check your address database

  • Capture addresses from payment slips & payment files in a standardized way
  • Verify addresses with the help of phone directories and the Swiss Post database
Data Mining

Data Mining

Generate structured data

  • Search companies and contacts along defined criteria
  • Generate marketing contact lists
Datenbank Management

Database Management

Keep your master data up to date

  • Add new products to database
  • Align goods and their description in online shop
  • Enter data from various sources into database
Inbound Call-Centre Auslagerung

Inbound Call Centre outsourcing

Be reachable in several languages

  • Internal “First Level” contact
  • Multi-Language support: English/German/French/ Italian/Spanish
Individuelle Back-Office Auslagerung

Individual Back-Office outsourcing

Build up your own nearshore team

  • Individual recruiting and training on specific processes
  • Joint development of processes and interaction
Individuelle Back-Office Auslagerung

DevOps as a Service

Keep your server landscape up to date

  • Regular “patching” of servers
  • Ad-hoc DevOps services
  • Monitoring of servers & environment

 

Learn more about Virtido DevOps

 

Our Experts

Pius Haas

Executive Director

Jean-Luc Zehnder

Co-founder of Virtido

Dr. Daniel Hasler

Co-founder of Virtido

Expertise

On the pulse of time

Based on our broad outsourcing expertise, we can support you in optimising your business processes in a tailor-made manner, allowing you to fully focus on your core activities.

Expertise

Our Clients

Addexpert

Addexpert

Operations: Business Process Outsourcing
"For several years we have employed admin resources from Switzerland and later from Germany for the daily processing and preparation of personal documents and database records. Since we have obtained this service through Virtido, the quality has quickly stabilized at a high level and we appreciate the completely autonomous scheduling of resources on site. Even the problem of vacation or sickness related absences is solved. Thanks to the modern IT infrastructure plus professional on-site support (also in German or English), we never faced any interruptions. We can highly recommend Virtido as a business process outsourcing company. "
Harald Rubin | CEO Addexpert
xellenz

xellenz

Business Process Outsourcing Services
Booking of high-volume accounting receipts
Ad-hoc data processing

"The partnership with Virtido allows us to process a significant amount of receipts for certain clients in a timely, cost-efficient and top-quality manner. This enables us to focus on our core competencies as well as on acquiring new clients for our accounting and advisory services."
Danny Hübner | Founding Partner Xellenz Treuhand
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